Return Policy | ElectricKID

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Return Policy

HomeReturn Policy

ElectricKID
ElectricKID offers its customers a 30 day return policy starting on the day the order is shipped. Items must be in NEW condition. Customers will not be refunded shipping for the item.

There is a strict NO RETURNS OR EXCHANGES on body jewelry items. This is due to the nature of the product.

Order Cancellation / Return Policy on non-stocked items

There is a 20% Re-stocking fee for the cancellation of all non-stocked products. Stocked and non-stocked items are discerned by the Availability time of the product. If the Availability is greater than 2 Days the item is considered non-stocked and a re-stocking fee will be applied to order cancellations and returns. This does not apply to any Dickies Womens wear.

Direction on how to return items

Please note the you may only exchange/return items that are in NEW condition. If items came with tags, they are expected to be returned with tags. Items that are not in resalable condition will not be taken back for return/exchange. ElectricKid has a 30 day Return/Exchange policy. This date starts the day the item is shipped, NOT THE DATE IT IS RECEIVED. Packages postmarked 30 days after this date will not be taken back for return or exchange. The customer will only be refunded for the cost of the items, not shipping. In the event that the customer is discounted for shipping or not charged for shipping, the customer will be refunded the amount of the products returned less the initial cost of shipping and handling.

To return an item(s) please send mail your package to:

ElectricKid - Returns

2743 N Campbell Ave

Tucson, AZ 85719

Please include the following so we can process your return. You must include the following or else your return will be disregarded.

1. Your order number

a. If you purchased your products on ElectricKid.com, you may get this information by logging into my account and looking at your recent orders

b. If you purchased your products on Amazon.com, you may get this information by logging into Amazon.com and looking at your recent orders

2. Your shipping address, email address and telephone number

3. Reason why you are returning the items.